SHIPPING & DELIVERY
Art of Intimates offers USPS shipping, local delivery∗ and pick-up.
Deliveries will take place on Thursdays and will be contactless. Packages will be dropped off at your chosen location and a text sent to the number given during checkout to confirm.
At any time we reserve the right to change any order marked for ‘delivery’ to ‘to be shipped’ if we are unable to access the drop-off address or the drop-off address exceeds the delivery radius and an email will be sent to notify you of the changes.
∗5 mile delivery radius
- Free Shipping for all US orders over $100
- Free Delivery for all orders over $100 within a three-mile radius of the shop
- $5 Delivery for all orders under $100 within a three-mile radius of eBoutique.
Items must be returned in new condition with tags attached and postmarked within 14 days of your online purchase for a full refund, minus shipping charges. If returning only a portion of your order the shipping charge will be prorated. Refund will be issued in the payment tendered. All red-line items and purchases beyond 14 days are final sale.
Condition of returned items: All products being returned must be in original packaging, unwashed, unworn, free of any pet hair, smoke or other scents.
Defective: If you receive a product with manufacturer defects, please notify us in order to receive a replacement or credit.
Shipping mishap: Did we mistakenly ship you the wrong item? Please contact Art of Intimates within two business days of package receipt.