Shipping and Return Policies
SHIPPING
Art of Intimates offers USPS and UPS shipping along with in-store pickup.
Rates:
- Free Shipping for all US orders over $75
- Free in-store pickup.
ONLINE RETURNS
Items must be returned in new condition with tags attached and postmarked within 14 days of your online purchase for a full refund, minus shipping charges. If returning only a portion of your order the shipping charge will be prorated. ONLINE PURCHASES ONLY - Refund will be issued in the payment tendered. All red-line items and purchases beyond 14 days are final sale.
Condition of returned items: All products being returned must be in original packaging, unwashed, unworn, free of any pet hair, smoke or other scents.
Defective: If you receive a product with manufacturer defects, please notify us in order to receive a replacement or credit.
Shipping mishap: Did we mistakenly ship you the wrong item? Please contact Art of Intimates within two business days of package receipt.
IN-STORE RETURNS
Items must be returned in new condition with tags attached and postmarked within 14 days of your purchase for an exchange or in-store credit. All red-line items and purchases beyond 14 days are final sale.
Condition of returned items: All products being returned must be in original packaging, unwashed, unworn, free of any pet hair, smoke or other scents.
Defective: If you receive a product with manufacturer defects, please notify us in order to receive a replacement or credit.